FAQ's

FAQ

1. Who are we?
Shanghai Symrays Co., Ltd. is an experienced wholesaler specialized in diesel Genset, Used Equipment, Constrction Materials and Electric Car. We have long-term cooperation with Caterpillar, Komatsu, Cummins, Volvo etc,  sell to Middle East (15.00%), Africa (15.00%), Southeast Asia (10.00%), Eastern Asia (10.00%), Domestic Market (5.00%), South Asia (5.00%), Southern Europe (5.00%), Northern Europe (5.00%), Central America (5.00%), Western Europe (5.00%), Eastern Europe (5.00%), South America (5.00%), Oceania (5.00%), North America (5.00%). 

2. How can we guarantee quality?
 Always final Inspection before shipment. Global warranty for industrial diesel generator, electric car and construction materials.

3. What can you buy from us?
Generators with customization options such as; diesel, silent, super silent, trailer type, container type, silent container type,
All used equipemnt must be inspected before delivering, confirm the condition is very good
We have a big factory that produce electric car

4. Why should you buy from us not from other suppliers?
All produucts be approved by the third part inspection agencies, like CE certificate.

5. What services can we provide?
Preferred Delivery Terms: EXW, FOB, CFR, CIF, CIP, FCA, CPT, Express Delivery.
Preferred Payment Currency: USD, EUR, GBP, CHF.
Preferred Payment Type: Telegraphic Transfer (T/T), Letter of Credit (L/C), Credit Card, Western Union, Cash.
Language Spoken: English, Spanish, Arabic, French, Russian.