Privacy policy

Privacy Policy

This Privacy Policy describes how Symrays ("we", "us", "our") collects, uses, and protects the personal information you provide to us when using our services or visiting our website.

1. Information We Collect

  • Personal Information: When you place an order or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.

  • Payment Information: We may collect payment information necessary to process your orders, such as credit card details or other payment method information.

  • Website Usage Information: We may collect non-personal information about your interactions with our website, including IP address, browser type, pages visited, and other analytics data.

2. Use of Information

We use the information we collect for the following purposes:

  • Fulfilling orders and providing customer support.
  • Processing payments and preventing fraud.
  • Improving our products and services.
  • Communicating with you about promotions, updates, and important notices.

3. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and regular security assessments.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business (e.g., payment processors, shipping companies) or in response to legal requests or obligations.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and collect information about how you use our services. You can control cookies through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information. If you have any questions or requests regarding your data, please contact us at symrays@protonmail.com.

7. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

8. Contact Us

If you have any questions about our Privacy Policy or how we handle your information, please contact us at symrays@protonmail.com.